FAQ

Common Questions From Our Clients

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We offer a one-year warranty on the frame. Typically, our products have a lifespan of 20-25 years, which primarily depends on the usage environment. We provide tailored solutions for different environments to maximize protection and extend the lifespan as much as possible.
Our drainage structure utilizes a columnar drainage method and is patented for its excellent drainage performance, keeping water out effectively.
The frames of our products are made from galvanized steel, offering superior rust resistance.
The frames of our products are made from galvanized steel, offering superior rust resistance.
Installation methods vary across our product range. We provide installation guides and videos, along with online support, to assist customers through the installation process smoothly.
Yes, we have a team of 2D and 3D designers, along with structural engineers, capable of designing for both project and individual cases. Just communicate your ideas to us, and we’ll handle the design.

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